How Can We Help You?

Aixora Tech is a full-service AI automation company and custom software development agency. We help enterprises, startups, and campaign managers automate operations, improve engagement, and build scalable systems.

Our core solutions include:

• AI Chatbot Development: High-end custom web chatbots and conversational AI.
• Custom AI Agents: Self-operating agentic workflows using advanced LLMs for business logic.
• WhatsApp Business API Automation: Complete setup of bulk messaging and official WhatsApp AI chatbots.
• RCS Messaging Solutions: Interactive rich media campaign delivery.
• CRM and API Integration Services: Connecting custom solutions to HubSpot, Salesforce, Zoho, etc.
• OBD Voice Call Systems: Automated bulk audio campaign dialers.
• B2B & B2C High-Quality Records: Targeted marketing databases.

Getting started is simple, transparent, and built to guarantee your project's success. You begin by requesting a quote or booking an online discovery meeting with our tech architects.

Our structured onboarding flow includes:

1. Discovery Call (Free): We discuss your business roadblocks, customer support bottlenecks, or marketing campaign requirements.
2. Concept Proposal: We provide a detailed technical plan, proposed ROI analysis, and transparent cost estimates.
3. Kickoff Meeting: We align on timelines, establish communication channels (Slack/WhatsApp Group), and gather data parameters.

To initiate your journey, simply fill out our Contact Form or call us at +91 76183 37616.

We build specialized AI solutions for business models across diverse verticals. Over the years, we have served clients across multiple complex domains in India and globally.

Key industries we frequently work with include:

• Real Estate: Automatic WhatsApp bots for booking property visits and qualifying buyer leads.
• E-Commerce & Retail: AI customer support bots that track orders, handle refunds, and cross-sell items.
• Finance & Banking: Secure, encrypted lead routing, calculation utilities, and document processing agents.
• Educational Institutes: Direct parent query management, admission automation, and course registration.
• Political Campaigns: Mass audio outreach (OBD dialers) and segmented bulk WhatsApp notifications.
• Startups & Agencies: Tailored SaaS application development and automated backend systems.

An AI chatbot uses Natural Language Processing (NLP) and Large Language Models (LLMs) to understand context, intent, and human nuance. Unlike traditional rule-based chatbots that fail if a user doesn't select a pre-programmed button, AI chatbots handle open-ended conversations naturally.

Key differences include:

• Conversational Flow: Rule-based bots follow linear trees. AI bots interpret spelling mistakes, sarcasm, and complex prompts.
• Continuous Learning: AI chatbots learn from historic support logs to improve answer accuracy over time.
• Context Awareness: AI bots remember previous sentences in a chat thread, enabling human-like, continuous conversation.
• Data Generation: Rather than just printing options, AI bots extract and format user parameters dynamically.

Yes, custom website AI chatbot development is one of our primary specialities. We build bespoke, web-compatible widgets trained on your private knowledge bases (company wikis, PDFs, website pages, and support transcripts).

Features of our website AI chatbots:

• Brand Consistency: Customized logos, color themes, styling, fonts, and widget placements.
• Zero Hallucinations: Programmed with system prompts restricting answers solely to verified business data.
• Human Handoff: Option for user to request a live human agent with seamless chat transfer.
• Lead Extraction: Collects user contact details in-conversation and routes them directly to your sales team.

Absolutely. Our AI solutions support over 100 languages, including Hindi, English, Spanish, Arabic, French, and regional Indian languages. The AI automatically detects the language used by the customer and responds instantly in that same tongue.

This is highly beneficial for:

• E-Commerce brands: Providing support to customers in regional areas.
• Global Enterprises: Consolidating international help desks into a single automated bot.
• Political Campaigns: Reaching linguistic demographics in targeted state elections.

Yes, our AI customer support solutions guarantee 24/7/365 availability with zero downtime. They respond to customer queries within milliseconds, even outside of normal business hours, holidays, and weekends.

By automating late-night inquiries, businesses can expect:

• Higher Conversion: Capturing leads while their purchase intent is high.
• Reduced Staff Costs: Lowering the overhead costs of night-shift support agents.
• Instant SLA Compliance: Assuring prompt responses, boosting customer satisfaction scores (CSAT).

AI Agents are autonomous systems capable of reasoning, planning, and executing actions using external tools and APIs. While a simple AI chatbot answers questions based on a static database, an AI Agent can execute workflows independently.

Key indicators of an AI Agent:

• Tool Usage: Agents can call database lookups, query Google Maps APIs, run calculations, or update CRMs.
• Autonomous Action: An agent creates a step-by-step logic plan to complete a target goal (e.g. "Find the cheapest courier, print a shipping label, and mail it to the customer").
• Self-Correction: If an API call fails, the agent diagnoses the issue and tries an alternative path.

Yes, we build and deploy custom AI agents tailored to automate complex, multi-step business procedures. Our systems act as digital employees that execute tasks in the background.

Examples of agent workflows we build:

• Lead Processing Agents: Reads incoming support emails, scrapes details, performs LinkedIn searches to enrich data, categorizes priority, and updates CRM.
• Invoice Auditing Agents: Matches incoming supplier invoices against purchase orders, highlights discrepancies, and queues payments in ERPs.
• Social Listening Agents: Monitors brand mentions across networks, drafts contextual replies, flag negative sentiments to support teams.

Yes, Aixora Tech is a premier WhatsApp automation company. We help businesses integrate with the official WhatsApp Business API to deploy highly interactive AI chatbots and broadcast utility messages.

What we provide in our WhatsApp setup:

• Green Tick Verification: Assistance in securing the official green checkmark next to your brand name.
• AI Conversational Bots: Bots that understand language queries and fetch user account information (like billing history).
• Interactive Elements: Deploying lists, quick-reply buttons, and product catalogs directly inside WhatsApp.
• Broadcasting Systems: Schedulers to send transactional updates or marketing campaigns to thousands of verified numbers.

The WhatsApp Business App is designed for small stores, whereas the Cloud API is engineered for scaling businesses requiring advanced automation.

The main points of difference include:

• Devices: Business App is limited to 5 devices. Cloud API allows unlimited agents and devices using unified dashboard software.
• Automation: App only supports greeting messages and quick replies. API allows complex AI chatbots, multi-layered databases, and API integrations.
• Broadcasting: App limits broadcasts to 256 contacts who have saved your number. API allows broadcasting to thousands of users (even if your number isn't saved) without risk of number bans.

Bulk WhatsApp messaging allows brands and political leaders to send notifications to large contact lists instantly. We route broadcasts through Meta-approved template guidelines to ensure high deliverability and avoid account suspensions.

Our broadcasting workflow:

• Template Creation: We draft message layouts (text, headers, quick buttons) and get them pre-approved by Meta.
• List Segmentation: We upload your target B2B/B2C lists and segment by location or demographics.
• Analytics & Tracking: We provide real-time reports detailing message delivery, open rates, and CTA clicks.

RCS (Rich Communication Services) is an upgrade to traditional SMS, offering native app interactive features similar to WhatsApp. RCS operates directly inside default mobile SMS boxes without requiring customers to download third-party software.

Benefits of RCS messaging solutions include:

• Verified Sender Status: Displays your brand name, color branding, and a green verified badge.
• Rich Media Delivery: Send high-res images, video tutorials, PDFs, and interactive maps.
• Interactive Buttons: Add buttons like "Open Webpage", "Call Support", or "View Catalog" directly inside the SMS stream.

RCS bridges the gap between the reach of SMS and the richness of WhatsApp. Here is a quick comparison breakdown:

• Reach: SMS and RCS reach 100% of mobile phones. WhatsApp requires app installation and internet access.
• Richness: RCS and WhatsApp support photos, videos, quick replies, and branding. SMS is limited to 160 plain text characters.
• Cost: RCS campaigns typically cost significantly less than WhatsApp marketing templates, making it highly cost-effective for large-scale marketing.

Yes, AI customer support systems can automate up to 70% to 80% of routine client interactions. By answering generic queries regarding product setup, refund states, order statuses, and shipping times, your support desk stays clear for complex issues.

How it streamlines support:

• Zero Wait Times: Customers receive replies in milliseconds, eliminating queue friction.
• Intelligent Escalation: The AI identifies when a user is frustrated and routes the session to live human representatives with full context history.
• Unified Inbox: Connect web, email, WhatsApp, and social media queries into one central dashboard.

AI automates lead capture by running interactive qualification dialogues in real-time. Instead of forcing users to fill out static forms, the bot asks targeted conversational questions to verify lead quality.

Lead generation flow:

• Capture: The AI interacts with website visitors or social media leads instantly.
• Qualification: Checks budget, timeline, industry size, and specific needs conversational style.
• Booking: If the lead meets qualification thresholds, the bot serves calendar links to book calls with your sales reps directly.

OBD (Outbound Dialing) Voice Call service is an automated dialing system that transmits pre-recorded voice clips to thousands of contacts concurrently. It is highly effective for mass notification campaigns.

Popular use cases include:

• Political Campaigns: Delivering personalized candidate messages to voters.
• Business Notifications: Sending reminder alerts, payment updates, or launch details.
• Interactive IVR: Allowing call recipients to press keys (e.g. "Press 1 to talk to an agent") to capture interest metrics.

Our pricing is highly customizable, structured into standard setup phases and monthly upkeep. Because every business has distinct integration endpoints and logic flows, we quote based on developer hours and scaling parameters.

Typically, we offer three main models:

• Basic Web Bots: Setup model for small-to-medium business FAQs. Flat-rate setups.
• Custom Integrated Systems: Tailored bots synced with CRMs, payment gates, and tools.
• Enterprise Automations: Highly complex multi-agent custom networks, custom databases, and dedicated support lines.

Please reach out via our Pricing Quote Form to receive an exact quotation within 24 hours.

Recurring fees cover hosting, AI model API token consumption, API software subscription connections, and periodic optimizations.

Standard components of monthly/annual upkeep:

• LLM Tokens: Fees charged by AI engine providers (OpenAI, Anthropic, Google Cloud) based on the size and volume of chat interactions.
• WhatsApp API Charges: Meta's standard conversation fees (split into user-initiated and business-initiated rates).
• SLA Maintenance Packages: Aixora Tech’s support fees to monitor servers, update knowledge repositories, and optimize conversational pathways.

Yes, customer data security is a core structural pillar at Aixora Tech. We utilize bank-grade encryption and protocol safeguards to ensure secure data handling.

Our security stack details:

• In-Transit Encryption: All data packets flowing to and from the bot utilize SSL/TLS secure tunnels.
• At-Rest Encryption: Database repositories store lead files using AES-256 standards.
• Access Controls: Fine-grained API authentication tokens restrict access to your private database endpoints.

We build our systems to comply with leading international and local privacy standards, including GDPR. We act strictly as Data Processors handling data in accordance with your specified parameters.

Compliance measures include:

• Consent Checks: Integrating opt-in popups and chat notices.
• Right to Erasure: Automatic data pruning capabilities to delete historical customer transcripts on request.
• No Selling of Data: Customer inputs are never shared, sold, or utilized to train public AI engines.

Yes, we specialize in CRM automation integrations. Our developers build direct webhooks connecting customer dialogues to your business platforms.

This allows your sales team to experience:

• Instant Syncing: Leads captured by the bot appear in CRM dashboard views within seconds.
• Transcript Logging: Complete chat histories are attached as text notes to the contact profile.
• Smart Routing: Leads are automatically assigned to specific sales reps based on location or budget parameters collected by the AI.

Yes. Apart from standard CRM integrations, we build custom API connections for legacy databases, proprietary ERP systems, and niche software. If your software has a web-accessible API, we can connect our AI bots to it.

Common custom integrations include:

• Inventory Databases: Bots query stock levels in real-time to answer availability questions.
• Payment Gateways: Integrating Stripe, Razorpay, or PayPal to handle invoice links.
• Booking Engines: Syncing calendar bookings directly to platforms like Google Calendar or Calendly.

Our AI architectures support omnichannel communication. This ensures your customers receive a consistent, smart experience no matter where they message you.

Active channels we support:

• Websites: Custom JS chat widgets compatible with WordPress, Shopify, Webflow, React, Next.js, and static HTML.
• Messaging Apps: WhatsApp Business API, Telegram, Facebook Messenger, Instagram DMs.
• Enterprise Portals: Slack workspace internal agents, Microsoft Teams channels.
• Mobile Networks: Native RCS, SMS, and OBD automated voice lines.

Project timelines vary between 2 to 12 weeks depending on system scope and validation rules. We work using fast, agile iterations to get an MVP (Minimum Viable Product) in your hands as soon as possible.

Typical timelines:

• Simple Web FAQ Bot: 2 to 3 weeks.
• WhatsApp Official AI Bot + CRM Integration: 3 to 6 weeks.
• Custom Multi-agent Workflows & Enterprise Backends: 6 to 12 weeks.

We implement a systematic, 5-stage development methodology. This ensures you sign off on key milestones before we commit resources to the code.

Our project phases:

• 1. Map & Design: We outline technical architecture, define API requirements, and map conversational logic flows.
• 2. Knowledge Training: We compile your private business data, build system prompts, and train custom LLMs.
• 3. Integration: Connect database endpoints, setup webhooks, and secure API lines.
• 4. User Acceptance Testing (UAT): We run rigorous tests inside staging sandboxes to check for edge cases.
• 5. Deploy & Optimize: We launch the system live and monitor real-world transcripts to refine accuracy.

Yes, we provide ongoing maintenance and post-launch SLAs. AI systems require continuous feedback monitoring to perform at peak efficiency.

Our monthly maintenance packages include:

• SLA Commitments: Guaranteed technical response times (e.g. under 4 hours for critical issues).
• Log Monitoring: Regularly reviewing chat histories to isolate and fix unanswered questions.
• Data Updates: Editing system prompts when company policies, prices, or product features change.

We implement continuous learning pipelines utilizing user feedback feedback data. We run optimization checks to keep the AI aligned with user expectations.

The feedback loop consists of:

• Helpfulness Ratings: Users can rate bot replies. Bad ratings are routed directly to developers for review.
• Prompt Versioning: We maintain structured version control, allowing quick rollbacks if model adjustments cause regressions.
• Model Upgrades: As newer, faster LLMs release, we test and migrate your bot to ensure you benefit from the latest price and intelligence gains.

We deploy AI architectures on secure, globally distributed cloud hosting servers. Typically, our backends utilize Amazon Web Services (AWS) or Google Cloud Platform (GCP) configurations.

Hosting characteristics include:

• Serverless Architecture: Auto-scales to handle sudden traffic spikes during major campaigns.
• Low Latency: Hosted in regions closest to your customer demographic (e.g. AWS Mumbai for Indian clients).
• On-Premises Option: For sensitive financial or medical enterprises, we offer custom deployment inside your own private cloud network.

Yes, we build enterprise-grade frameworks designed to support high transaction volumes and secure processing rules. We provide customized service agreements for scaling corporations.

Enterprise features include:

• Dedicated Support: Private Slack communication channels and a dedicated account engineer.
• Custom SLAs: Clear uptime guarantees (e.g. 99.9%) and response windows.
• Penetration Testing: Assistance and audit logs to pass corporate security compliance checkups.
• Custom Training: Onsite onboarding workshops for your internal technical departments.