Privacy Policy

Last Updated: October 2023

1. Introduction

Welcome to Aixora Tech. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including software development, app development, bulk WhatsApp messaging, and OBD voice call services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services.

• Personal Data: Name, phone number, email address, company name, and job title.
• Campaign Data: Data related to your bulk WhatsApp and OBD voice call campaigns, including contact numbers, message content, and calling lists, which is processed strictly on your behalf.
• Automatically Collected Data: IP addresses, browser characteristics, operating system, and data on website usage collected via cookies.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To facilitate the delivery of our services (e.g., executing voice and message campaigns).
• To send administrative information to you, including updates regarding our terms, conditions, and policies.
• To request feedback and contact you about your use of our Services.
• To send you marketing and promotional communications (if opted-in).
• To fulfill and manage your orders and projects.

4. Bulk WhatsApp & Voice Call Services

When you use Aixora Tech for bulk messaging or OBD voice call services (e.g., for political campaigns or business promotions), you agree that you have the right and explicit consent to contact the phone numbers provided. Aixora Tech acts strictly as a service provider (Data Processor) and is not responsible for the content of the messages or verifying end-user consent.

5. Data Data Security

We use administrative, technical, and physical security measures to help protect your personal information and sensitive campaign data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Third-Party Services

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., Telecom operators for OBD calls, WhatsApp API providers). They have access to personal information needed to perform their functions but may not use it for other purposes.

7. Your Rights

You have the right to request access to the information we collect from you, change that information, or delete it in some circumstances. To request a review, update, or deletion of your personal information, please contact us.

8. Contact Us

If you have questions or comments about this policy, you may email us at Aixoratech.official@gmail.com or contact us via phone at +91 76183 37616.